Consultant Publishes Open Letters To Dow Jones Chief


A Switzerland-based consultant used his personal Web site to publish open letters to Dow Jones Markets chief Ken Burenga in order to press the vendor into completing the installation of a Web-based system for his Swiss bank client before the end of the year. The consultant, Bruno Bloch, says repeated and unexplained delays in the installation left him frustrated with Dow Jones Markets' local management in Switzerland.

Dow Jones Markets blames the consultant for complicating communications bet

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