The Human Factor

Almost a year ago in this column, I commented that industry layoffs and consolidation among the larger vendors has created a rich talent pool in which ambitious smaller players and new entrants can fish, sometimes landing an impressive catch (IMD, Aug. 18, 2008). And as the market cautiously awaits a recovery, providers are taking advantage of that pool.

For example, Priory Solutions, a London-based provider of content management and monitoring solutions for law firms, is moving into financial

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