An Engineer of Change: State Street CDO James Hardy

Transforming a firm’s data management and governance is a lengthy process that requires patience, resilience and passion. State Street chief data officer James Hardy has found an engineer’s approach to problem solving and a consultant’s interpersonal skills invaluable in bridging the gap between IT and business, and embedding data management and governance into key bank initiatives.

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Thirty years later, Hardy is now chief data officer for banking and custody giant State Street, responsible for many of the data-led initiatives—both internal as well as those mandated by regulators—to mitigate the risk of such systemic market crashes reoccurring. And despite ascending to the bank’s upper echelons, Hardy’s early training as an engineer still shapes the way he addresses problems—from anti-money laundering (AML) projects to the challenge of digitizing every part of State Street’s