Nice, Truphone Partner for Call Recording Solution

The integration of Truphone’s mobile recording technology with the Nice Trading Recording (NTR) system will allow users to capture, store and retrieve mobile communications involved in trading activities in the US and the UK, in accordance with regulations from the UK Financial Conduct Authority and the Dodd–Frank Act in the US.

The integrated solution gives clients access to one platform on their premises to record voice, instant messenger, and data communications across fixed and mobile platforms.

“We believe that our partnership with Truphone will provide significant benefits to our global customers,” says Yaron Morgenstern, general manager, financial markets compliance at Nice. “The growth of mobile capture is important to Nice as we continue to offer our customers secure, intelligent, multichannel compliance software to help manage the ever-changing compliance rules and challenges.”