Milestone Group has announced a new addition to its pControl platform, aimed at allowing investment managers the ability to accurately oversee outsourced service provision.
The Fund Oversight solution will allow managers quick and accurate analysis of all outsourced business-critical services, ensuring service-level agreement (SLA) compliance and the ability to monitor and analyze outputs. The process will allow automated end-to-end control of oversight, from data receipt through to escalation, as well as the ability to drill down into transaction and fund data for closer examination where necessary.
"It has long been recognized that while processes and functions can be outsourced, financial and reputational risk cannot, but having clear oversight of these arrangements is proving increasingly difficult," says Geoff Hodge, CEO at Milestone Group. "We are working with a number of fund managers who recognize that the effective management of service providers is a critical function that itself can consume significant effort and resource. The Fund Oversight solution in pControl has been designed in response to this need."
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