The Bank of New York has signed a three-year deal to outsource support of its global market data infrastructure to New York-based data design and support provider West Highland Support Services, says West Highland's chief executive Steven Roe.
Roe declines to discuss the financial arrangements of the deal but describes it as "a substantial commitment on their part."
West Highland will be responsible for 24/6 support, covering all software upgrades, maintenance, and software and hardware suppo
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