Daniel J. Connell, Standard & Poor's Comstock, President
1. What do your customers want, and how are you giving it to them?
Our customers want and expect high quality, accurate, timely, reliable market data. They range from individual traders to large brokerage houses and institutions to on-line redistributors, so our offerings differ in each sector. For the brokerage community, the most important feature is data quality and reliability. Individual traders are looking for real-time market data
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