Goldman Sachs Hit By Reuters' Triarch Parameter Problem

DATA CONSUMERS

NEW YORK--Goldman Sachs recently suffered interruptions in its Reuters Triarch 2000 market data distribution platform because Reuters failed to fully document the parameters of a Triarch communications protocol and to provide notification that a fix is included in the data distribution software.

Sources say the shutdown in Triarch service could have been avoided had Reuters informed Goldman Sachs and other customers of the potential problem.

Goldman Sachs in New York became aware of a problem

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