TR Adds ‘Chat to Email’ to Messenger


The functionality went live as part of an automatic update on Thomson Reuters' Eikon desktop terminal in the past few weeks, after a period of internal testing.

“Chat to Email is around initiating a conversation from Eikon Messenger that can go to someone’s email address,” says Yvette Jackson, global head of collaboration at Thomson Reuters. “Once you’ve added someone as a contact or ‘buddy’ you can send them messages which to you appear as a chat, but to them appear in their email inbox. They c

To continue reading...

You need to sign in to use this feature. If you don’t have a WatersTechnology account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: