TR Adds ‘Chat to Email’ to Messenger

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The functionality went live as part of an automatic update on Thomson Reuters' Eikon desktop terminal in the past few weeks, after a period of internal testing.

“Chat to Email is around initiating a conversation from Eikon Messenger that can go to someone’s email address,” says Yvette Jackson, global head of collaboration at Thomson Reuters. “Once you’ve added someone as a contact or ‘buddy’ you can send them messages which to you appear as a chat, but to them appear in their email inbox. They c

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