Future Messaging: The Next Generation of Chat Technology

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Driven by changes in the overall economic climate, the seasoned financial services firms find ever more integrated ways to leverage chat technology. By Richard Hall, chief technology strategist, Evolution

More than five years ago, the investment banking world came to realize that the "chat" or "instant messaging" technologies used by seasoned Internet users and well-funded teenagers had real commercial benefits. Within institutions, globally dispersed teams with pressured schedules discovered

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