Dolan Acts on Fidelity Unit's Transformation

Corporate actions service sees staffing, branding and product changes

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Will Dolan, head, Fidelity ActionsXchange

Since becoming head of Fidelity ActionsXchange, the corporate actions information service that is part of Fidelity Investments, in September 2013, Will Dolan has led a transformation of the company.

That transformation has centered on better supporting clients, responding to industry mandates and establishing a project management-focused culture. Dolan is accomplishing these changes partly though personnel moves and partly through re-branding and re-focusing product offerings.

"We reorganized th

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