Annus horribilis, or was it really?


Few participants in the financial services industry will look back at 2002 and remember it as being anything other than a tough year. This applies to users and vendors alike, as shrinking IT budgets have put technology officers at buy-side institutions under pressure to improve IT performance and functionality with less money and fewer support staff.

This pressure has permeated down to the industry's vendors as sign-offs for new implementations, annual licenses and upgrades have been put on the

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