NYSE Floor Brokers Experience Handheld Outage

Michael Shashoua
10 May 2010

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The outage would have been resolved in moments if the back-up system supporting the handheld OMSes had not also failed, according to an exchange spokesperson.

As many as 30 percent of the 275 floor brokers could not receive reports on execution of their orders, from about 9:30 a.m. to 11:30 a.m. local time, according to the official. "Orders were being executed, but they were having difficulty getting reports back," says the spokesperson. "One of the handheld's functions is that you receive a

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