Focusing on business fundamentals will lead to long-term rewards, says Michael Roche, executive general manager, market services at the Australian Stock Exchange
IMD: What is your top priority this year?
Roche: Our top two priorities are: a) significantly enhancing levels of customer service and customer satisfaction; and b) generating further revenue growth by further developing and enhancing our product portfolio.
IMD: What is your biggest challenge?
Roche: Continually ensuring our cost base i
Bryan Harkins joins to discuss how the CBOE-Bats integration is going and plans for the exchange operator going forward. Anthony and James talk about the SEC hack and Esma's potential new powers.Subscribe to Weekly Wrap emails