Vendor Relationships: What Lies Beneath

It’s that time again. You feel nervous, more nervous than seems reasonable, given the frequency with which you need to make these calls, but still there is an unshakable feeling of heaviness and an audible sigh as you pick up the receiver and dial the vendor’s number.

For as long as the financial services industry has existed, there has been a certain je ne sais quoi about the relationship between vendors and financial institutions, but the two parties need each other as much today as ever