New Bloomberg Policy On Bill Collection Angers Data Managers

VENDOR STRATEGIES

Bloomberg has implemented a new bill-collection policy that has infuriated market data managers. When bills are shortly past due, the vendor sends e-mails to users, telling them that their account is about to be disconnected. The e-mail tells the users to contact the market data manager--and includes that person's name and phone number--to encourage the manager to "clear up this delinquency."

"We thought it was unprofessional and borders on harassment," says a market data manager at a large f