NAFIS 2014: ‘Compliance Consumer' is Drain on Data Resources, Users Say

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"The biggest challenge is not any single regulation─it's that once we are done with one, the next day someone is calling you about another one," said Matthew Bergerman, vice president at Deutsche Bank. "The greatest challenge is the expense and time. It's almost like we have a new set of consumers. We've always been focused on the front office and other types of consumers, but now we have this ‘compliance consumer' ... and that's where I see this draw on expense and time coming from."

John Botte

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