BST North American Summit 2013: AIG's Mary Kotch on Smaller Footprints, Better Talent

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AIG's Mary Kotch at the BST North American Summit 2013.

Kotch─who also spoke at last year's New York-based BST event on the importance of getting the "people equation" right─used her keynote to bring hard numbers to AIG's recent projects: $10 million in new post-Sandy business continuity processes (BCP) for its 10,000 New York area staff; several million spent on new cyber war games that test both in-house infrastructure and connectivity as well as third-party providers' monitoring capabilities; spend on new workplace devices dramatically cut with De

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