Thomson Reuters Launched Bilateral Chats on Eikon Messager

The recent cases of benchmark manipulation have shown unauthorized use of multilateral chat services could cost banks a fortune in fines and reputational damage.

Thomson Reuters has included the new bilateral chat controls for its Eikon Messenger's suite of active compliance tools, including features for keyword blocking, disclaimers and policy enforcement. Bilateral chat participants are automatically screened against a Thomson Reuters database of organizations that records parent entities, their subsidiaries, joint ventures and affiliates.

"Thomson Reuters connects and powers the global financial community with the principles of trust, openness and innovation," says Yvette Jackson, global head of collaboration services at Thomson Reuters. "Eikon Messenger is a key part of how we do that. Our bilateral chat and other compliance services mean customers can be sure they know the counterparties they are dealing with, and make it easier for our clients to do business whilst maintaining the highest standards of compliance."