Financial applications once eschewed Marshall McLuhan’s famous argument—that the “medium is the massage”—by prioritizing function and cost over the beauty of the interface. No longer, experts say. Tim Bourgaize Murray reports on a design revolution that’s started, first of all, by rapidly catching up.
Well beyond bring-your-own-device (BYOD) policies and permissioning, the ubiquity and consumerization of technology has effected a fundamental if subtle change in values for builders of financial platforms. Our redefined relationship with technology, one that is ever more personal, demands a new quality of interface, with “experience” defined not only by expanded mobile access, but greater elegance...
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