Open Platform: Keeping Up with Market Maturity
In the competitive world of software provision to the financial services industry, when adding new functionality ceases to be a major differentiating factor, software vendors push to lower the costs of supporting the product.
At the same time, revenues from training decline because users are less willing to pay for it. Developers strive to improve the ease of learning and speed of use by adding wizards, macros, on-screen instructions, templates, and other performance-support features—solutions
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