The back-office battleground

What is the current state of the buy-side back office, how has it evolved in recent years, and what have been the major developments?

William Penney: Since 2001 and September 11, there are three trends we've focused on. The first is value - adding to the platform, moving from accounting and basic capabilities to a broader and wider spectrum of support for analytics, attribution, and tools used throughout the firm. The second is scale - our clients manage large pools of institutional money, bu