ADP Suffers Loss At Merrill: Down But Not Out

VENDOR STRATEGIES

It was deja vu all over again when ADP lost the Merrill Lynch account last year (Jan. 15). ILX leapfrogged ADP to win the huge account--in much the same way that ADP surpassed Quotron in 1986, when it first won Merrill's retail quote terminal business. But while ADP was down, it was not out.

Merrill's decision to go with ILX Systems this time around--which had been expected--was also a blow to Reuters' Quotron, which needed to snag the Merrill contract in order to hold on to its ranking as th