TS-Associates, SR Labs Enlist West Highland for Sales, Support

Henry Young, London-based director of product development at TS-Associates, says the majority of its TipOff deployments are located in New York and New Jersey, which the vendor supports either remotely from London, or by visiting US clients, but says this makes it hard for the vendor to reach out to new clients on its own.

"That restricts us to big multinationals that cooperate between their US and UK operations. To increase our presence in the US to attract the domestic US market where support f