Reuters Outage Tests Customers

DELIVERY TECHNOLOGIES

A major disruption to trading was avoided last Tuesday, Sept. 10, after Reuters repaired an outage that left thousands of traders without its real-time data. However, for four hours banks were forced to use alternative providers or go without real-time prices.

Due to an undisclosed technical problem with its Integrated Data Network (IDN), the Docklands data center stopped transmitting at 6:54 am UK time. The vendor decided against using a backup network based in its data center in Geneva unti