EFIS 2015: Automation Key, But People Trump Tech for Governance

Processes remain important for implementing data governance, but it's human beings who set and implement them.


When moderator Chris Bannocks, chief data management officer at ING, asked the panel what they consider the best tools for monitoring overall data quality most effectively, panelists stressed the importance of having the right team in place.

"The most important tool is the person, or group of people. Whatever tool you use, if you have people who don't understand data, they will misuse the tools," said Ian Race, head of technology design and estimation technology at Royal Bank of Scotland.