Cognizant Develops Pre-built Customer Data Management Functionality

London - IT service provider Cognizant has developed "out-of-the-box" customer data management capabilities and is planning to customize the pre-built functionalities to fit different types of banks.

London-based Tony Smith, head of Cognizant's customer solutions practice in Europe, says the firm is looking to expand the pre-built customer management functionality to all areas of banking and other industries by identifying best practices in those areas. With the pre-built approach, firms can cut