Customers Discuss Problems and Goals

IMD EUROPE 2004 REVIEW

Market data managers at four European firms discussed past and ongoing problems at the first roundtable of the day.

Two of the panelists singled out Reuters for causing concern in the past year. David Berry, global head of market data commercial at Société Générale, said he had trouble understanding Reuters' offerings while he was going through a cost cutting operation. "I could not decipher what Reuters was trying to tell us—what container is available and what works."

Simon Brain, global hea