Although Reuters managed to improve its image in 2003--with much credit going to CEO Tom Glocer--the vendor still suffered a number of setbacks as the market continued to shrink and clients continued to search for cost savings.
The year was framed by Reuters’ latest strategy: Fast Forward. Announced alongside of its 2002 results, the three-year plan is intended to make Reuters more competitive and aggressive by making its data "indispensable" (IMD, Feb. 24).
Reuters implemented parts of the
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