Symphony boosts Cloud9 voice offerings with AI

The messaging and collaboration platform builds on Cloud9’s capabilities as it embraces the AI wave in what CEO Brad Levy calls “incremental” steps.

Financial messaging and collaboration platform Symphony unveiled new AI-powered tools in the Cloud9 Trader platform last week at its annual Innovate conference in New York, building on its suite of offerings in messaging, trader voice, directory, and identity solutions.

Symphony acquired Cloud9, a voice solutions and trading turrets provider, in 2021. Since then, the company has built out new capabilities on the Cloud9 platform centered around ease of access and consolidation. The new AI-powered

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