Contacting WatersTechnology

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Further information about Infopro Digital is available on our corporate website

WatersTechnology Customer Service & Technical Support

We have customer support available for all of our subscription products. You can contact us directly if you require assistance.

For all general and online related queries please visit our Help Centre or complete this form.

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Making a Complaint

Please read our code to see whether your complaint concerns a possible breach of any of its provisions.  If you believe that there has been a breach please write to us at outlining the following points:

  • The article you’re complaining about.
  • The date on which it appeared.
  • Whether the article appeared in print or online.
  • Which part of the code it breaches.

The complaints process is free of charge and the process and the Code sets out the decision making and appeals processes.

Publishing & Commercial

Katie Palisoul
Tel: +44 20 7316 9782

Victor Anderson
Global Content Director
Tel: +44 20 7316 9090
Email | LinkedIn | Twitter

Ince Saleem 
Commercial Director
Tel: +44 7916 343959

Subscriptions & Renewals

UK & Europe:
David Samuel

Senior Enterprise Account Manager, WatersTechnology Group
Tel: +44 (0) 20 7316 9115
Email | LinkedIn 

Christina Pomes
Business Development Manager, WatersTechnology Group
Tel: +1 646 736 1886

Asia & ROW:
Lloyd Smith
Business Development Manager, WatersTechnology Group  
Tel: +852 3411 4716   


Anthony Malakian
Editor-in-Chief, WatersTechnology Group
Tel: +1 646 490 3973
Email | LinkedIn | Twitter

Max Bowie
Editor at Large, WatersTechnology Group
Tel: +1 646 490 3966
Email | Twitter

Wei-Shen Wong
Asia Editor, WatersTechnology Group
Tel: +852 3411 4758
Email | LinkedIn | Twitter 

Jo Wright
European Editor, WatersTechnology Group
Tel: +1 646 755 7375

Josephine Gallagher
News Editor, WatersTechnology
Tel: +44 20 7316 9582

Rebecca Natale
Reporter, WatersTechnology
Tel: +1 646 755 7280
Email | Twitter

Nyela Graham
Reporter, WatersTechnology
Tel: +1 646 736 1890

Elina Patler
Head of Editorial Operations, WatersTechnology Group
Tel: +1 646 490 3970
Email | LinkedIn | Twitter


Eve Nicola
Marketing Manager
Tel: +44 20 7316 9475

Conferences & Events

Samantha Jones
Marketing Manager
Tel: +1 (646) 736-1880

Stephanie Leung
Marketing Executive, Asia
Tel: +852 3411 4903

UK office:
Infopro Digital
133 Houndsditch
Tel: +44 1858 438 800

US & Canada office:
Infopro Digital
80 Pine St.
New York, NY
Tel: +646 755 7274

Asia-Pacific office:
Infopro Digital
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Hong Kong
Tel: +852 3411 4828

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