Fidelity Uses Speech Recognition To Provide Fund Performance Information


BOSTON--Fidelity Investments has latched on to the early stages of the mutual fund industry's adoption of speech recognition technology with its installation of a system supplied by Nuance Communications of Menlo Park, California. The Nuance 6 system went live on Monday, February 9 on the FundsNetwork program, the service that provides customers with information on 3,400 funds Fidelity markets for 330 fund companies, including itself.

"The whole purpose of this was to make it easier for

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here:

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have a WatersTechnology account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: