SST Awards 2022 Winner's Interview: SmartStream (AI)

SmartStream won the best artificial intelligence (AI) technology category in this year’s SST Awards.

Jethro MacDonald, product manager, artificial intelligence and machine learning at SmartStream, chats to Victor Anderson about his firm’s win in the best artificial intelligence (AI) technology category in this year’s SST Awards. In this interview they discuss:

  • The attributes and specific business applications (use-cases) of SmartStream’s Air and Affinity AI-based tools.  
  • The functional highlights that have been added to Air and Affinity over the last 12 months and how those enhancements have impacted SmartStream’s clients in terms of improving the business processes they are being used to support. 
  • The measurables in terms of time and cost savings that clients can reasonably expect by deploying SmartStream Air and Affinity.
  • What SmartStream has in store for the next 12-18 months in terms of new features and functions it is planning to roll out on the AI front.
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