Texting trials, or ‘The case of the costly Cubans’
The IMD Wrap: This week, featuring my colleagues as guest stars, I put myself in the shoes of a communications compliance officer at an asset manager, and look at what happens when messages go awry.
“Max, we have a problem. It’s Tony.”
For the purposes of this column, imagine if you will, that my colleagues and I work at a large financial institution instead of merely writing about them, and that my colleague Nyela has just alerted me to a potential compliance issue.
The issue, she explains, is that our email compliance system has flagged an email sent by our colleague Tony to a contact in Hong Kong, with the message “call my mobile.”
That in itself is a flagrant breach of our monitoring
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