The General Data Protection Regulation (GDPR), which took effect at the end of May, brought a new regulatory headache—and a stiff workload—for banks across Europe. The potential increase in staff hours needed to deal with customer requests for data being held served as an added cost many would have dearly loved to avoid.
One bank that found a solution to the conundrum was Nordea, which turned to robotic process automation (RPA). “It was quite difficult to estimate how many GDPR requests we
Bryan Cross, who heads UBS Asset Management's QED group, joins to discuss alternative data and AI.Subscribe to Weekly Wrap emails