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Supporting critical business processes during the Covid-19 pandemic—Can managed services provide the answer?

The panel

  • Nick Smith, Senior Vice-President, Managed Services, SmartStream
  • Joseph W. Lodato, Managing Director, Global Head of Compliance Technology and Surveillance, Guggenheim Partners
  • Jonathan Vickery, Managing Director, Investor Services, Brown Brothers Harriman
  • Moderated by: Victor Anderson, Global Content Editor, WatersTechnology

With the pandemic normalizing remote working, lifestyles are changing—and so is the digital landscape.

It is now crucial for employees to access technology regardless of where they are. Moreover, many organizations are reviewing frameworks and offloading processes that no longer make sense for them to manage in-house.

Managed services are set to boom in a post-Covid world. But why is this and what could this mean for your firm?

Key topics discussed:

  • The specific business functions managed services providers (MSPs) can help with
  • Examples of challenges firms have faced
  • How the pandemic has shifted industry attitudes towards MSPs
  • Key case studies from firms that have made the move to managed services
  • The criteria firms must consider when entering a managed service partnership.
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