Sell-Side Technology Awards 2020 Winner's Interview: Kevin Moran, Broadridge Financial Solutions

Kevin Moran, managing director, global head of business process outsourcing at Broadridge, and Victor Anderson discuss Broadridge’s win in the best outsourcing provider category of this year’s SST Awards. In this phone interview, they cover:   

• What Moran believes sets Broadridge’s BPO service apart from other similar offerings in what is an intensely competitive market   
• How the Covid-19 pandemic impacted the business, and the extent to which the BPO’s business continuity/resiliency was tested, especially in the early days of the global lockdown
• The trends Moran has noted from existing and prospective clients looking for specific support/functionality from Broadridge as a result of Covid-19 and the various challenges it has yielded
• The new functionality that Broadridge is planning on developing in the foreseeable future

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