A look at some of the key people moves from this week, including Brad Levy (pictured), who will take the reins at communications platform Symphony in June, after joining the vendor in July last year.
The support center will allow the vendor to better support key client locations as it looks to expand further into new markets around the world.
For good reason, machine learning has a highly technical focus. But less talked-about challenges lie in managing the human capital and workflows associated with the tech.
The company also tapped an independent party to conduct speed tests on its platform.
This year's SST Awards were held on the afternoon of April 12 in London. Here are this year's 31 category winners.
By analyzing costs across multiple dimensions, firms can see and react faster to any underperforming areas.