Are Banks Tech Companies? Going Forward, They'll Have to Be

Banks increasingly believe they are technology companies. Wei-Shen thinks the pandemic will only propel them further in that direction.

abstract

No one could have envisioned how the whole world would be turned upside down by stay-at-home mandates and physical distancing—I prefer this term, as we are still very much social beings—but credit is due to the state of technology. 

Think about it: If this virus had hit us 10 years ago, life would be a lot harder. Sure, there were communication tools back then, but they were clunky by today’s standards, and expensive. Those systems simply could not have handled an entire workforce working

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