Operations
Can AI beat exceptions out of the back office?
The Waters Wrap: Agentic AI can help operations teams tackle exceptions. But first, they need to get their house in order, writes Wei-Shen.
Managing regulatory transformation through a Dual-Flow Operating Model
Darshan Shah presents an operating model that enables project teams to implement complex regulatory programs, preserve business continuity, reduce risk, and prepare enterprise platforms for regulatory change.
A tidal wave of token costs threatens landfall
Budgeting for AI was never “easy,” but as financial firms rely more heavily on agents, soaring token usage is forcing them to rethink the economics of modern enterprise AI.
Winning M&A depends on a strong data and technology strategy
As M&A activity grows, Fenergo’s Tracy Moore writes on how to prioritize technological readiness and deal pay-off.
The first overnight trading puzzle pieces fall into place
The Waters Wrap: The NSCC moved to 24x5 clearing hours last week. What comes next is worth paying attention to, Nyela writes.
Tale of two halves: Agentic AI and the coming capital markets reckoning
Firms that have built robust rails will be better placed to scale agents safely and improve productivity. Those that don’t will learn a hard lesson, says Andrew Morgan.
UK’s bond consolidated tape goes live
ETS Connect UK has spent the past month ensuring the technology, compliance, and operations are in place.
The future of pricing and reference data: Unlocking AI’s potential in financial operations
AI is reshaping the PRD landscape, allowing firms to address challenges while preparing for the future
Can Canada follow in the US’s footsteps in overnight trading?
Canadian marketplaces and trading venues are in a race to see who can first authorize overnight equities trading, but not everyone is convinced of its value.
The infrastructure gap: Capital markets operations 2026
When institutional adoption outpaces operational reality
Hitting the Great Wall: Details scarce on China’s Xinchuang initiative
In a quest to learn more about China’s Xinchuang initiative, Wei-Shen finds trying to get information feels like running into a wall over and over again.
Symphony introduces agentic workflows to core platform
Through the new AI agent studio, firms will now be able to build their own AI agents within the Symphony platform.
What firms get wrong when changing investment operations technology
Without operating redesign, governance, and clear accountability, modernization can amplify risk instead of reducing it, writes Patrick Conroy.
How banks are utilizing new AI forms in their KYC process
Execs from JP Morgan, ING, and Standard Chartered explain how they are looking to use agentic AI to streamline KYC workflows.
Re-engineering reconciliations: User-initiated AI cuts recs from days to minutes
Reconciliations have long been tied to batch scheduling. Prasanna Anandan explains how one bank broke down bottlenecks by embedding an AI-driven, user-initiated interface.
Blue water rafting: How RBC’s AI Group is navigating the AI rapids
After forming its new AI Group, RBC is building a governance layer to help minimize risks posed by agentic AI.
Broadridge’s agentic strategy takes its lessons from past AI winters
The Waters Wrap: Anthony looks at a real-world agentic project underway at the post-trade giant to see what others can learn.
GenAI and data quality converge at T. Rowe Price’s (Data) Lake Como
Jay Como was hired by T. Rowe Price in 2023, just as generative AI was rippling across the capital markets. Rather than accepting data quality as a hindrance to AI development, his team wants to use AI and agents to help solve this long-standing issue.
SigTech’s closure amid agentic AI boom raises questions
Sources say competition from leading AI companies was too stiff to combat.
After Dora, ITRS pursues agentic AI for autonomous monitoring
Chief product officer says firms can bolster data resilience with new forms of AI.
What does the future of trader voice look like?
The trader voice market has shrunk to three main players: IPC, BT, and Symphony. The battle for market share and desk real estate is pitting hardware against software.