Sell-Side Technology Awards 2014: Best Sell-Side Trading Communication System — IPC

Unigy is IPC’s most recent platform. It is based on industry open standards and protocols such as Session Initiation Protocol (SIP), and includes IQ/MAX Edge—a specialized, multi-line device featuring hoot and intercom, speakers, private lines, voice recording, Microsoft Outlook integration, and enterprise-wide presence capability—and the Pulse family of compact hoot and intercom products for the middle and back offices, which typically require fewer tools than the front office.

Alliance MX, IPC’s original trading communications platform, provides standalone support for 4,000 users and 16,000 lines. It supports multiple station cards per turret, dual power supplies and redundant AC power, and includes support for thin-building and dual datacenter solutions.

“In the past few years, voice has shifted toward more of an application existing in a data infrastructure, driving for economies of scale and better integrating with other software applications and increased mobility,” says Ranjan Singh, IPC’s vice president of product management. “For instance, the Unigy Pulse Mobile app allows traders to leverage the functionality and tools of turrets right off an Apple iPad. Additionally, IPC has developed kits that provide a framework for solutions vendors and customers to develop custom collaboration and trading workflow applications using IPC’s Blue Wave development platform for Unigy.”

IPC’s application portfolio leverages the services oriented architecture (SOA) of Unigy via the Blue Wave application environment and toolkit. Applications such as QuickDial, FastFind, and integrations like Unigy Connect for Microsoft Lync and Salesforce.com integrate with desktop applications and streamline trader workflow. Blue Wave, an open SOA-based application programming interface, allows customers to develop their own applications.

IPC has stayed on top of the industry by focusing on three concepts: compliance, security, and productivity. It plans to stay on top of compliance needs by refining its tools for trade reconstruction, voice analytics, and recording assurance of all voice real estate. It already partners with Nice Systems for an archival and voice-recording solution and offers a recorder through a partnership with Verint.

IPC has stayed on top of the industry by focusing on three concepts: compliance, security, and productivity. It plans to stay on top of compliance needs by refining its tools for trade reconstruction, voice analytics, and recording assurance of all voice real estate.