First introduced to the line-up in 2012, the best outsourcing provider category has never had a back-to-back winner. Fittingly, like a firm going through a series of vendors looking for the right solution, no company has held the top spot for more than a year in the award’s brief existence. This time around, Eagle Investment Systems has emerged on top thanks to a number of its products combining to underpin BNY Mellon’s OnCore outsourcing service, designed for the investment management industry.
Wellesley, Mass.-based Eagle, a subsidiary of BNY Mellon, is no stranger to the winners’ circle: It won the award for the best buy-side technology provider for 2013, doubling up its success in this category after winning it for the first time back in 2009.
Eagle’s data management, accounting, performance measurement and hosting solutions comprise the core of the OnCore service. A unique aspect of OnCore is the front-office service group (FOSG) it provides, which supplements clients’ operations teams. The FOSG can perform security scrubbing and ensure services implemented in the middle and back office are appropriately leveraged by the front office.
New this year is the launch of MyOnCore, which gives clients more transparency and oversight to outsourced middle-office operations. The tool can also govern outsourcing relationships. Enhancements have also been made to Eagle’s hosting platform, including its Data Integration Services (DIS) offering. The solution bundles data feeds required in order to implement accounting and performance tools and help improve time to market. “Providing a common integration approach for our clients also allows us to provide additional business value in the form of standard reporting offerings and additional business solutions, including look-through analysis, data enrichment, and reference data management,” says Diana McLoughlin, Eagle’s head of relationship management for the Americas and middle-office outsourcing.
A company of Eagle’s pedigree clearly has an eye on the future. Part of the vendor’s operating budget will continue to be spent on improving the functional capabilities of its core product suite, comprising data management, investment accounting and performance measurement offerings. Enhanced data visualization and dashboards to interact with data and manage data metrics and vendor scorecards are just some of the improvements Eagle is looking to make in the near future. The service catalog, which includes technical and business services, available through Eagle’s private cloud, Eagle Access, will also expand, while business intelligence and client reporting solutions will also be a key area for enhancements in the coming months.
Eagle Investment Systems has emerged on top thanks to a number of its products combining to underpin BNY Mellon’s OnCore outsourcing service, designed for the investment management industry.
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