Best Mobile Initiative: Thomson Reuters
IRD/IMD Awards 2017
Thomson Reuters launched Eikon Messenger on its mobile app on Blackberry 10 and Blackberry Native in January 2015—and had extended support to iOS, Windows and Android devices by June. Currently, Eikon Messenger has more than 300,000 users across 184 countries who can connect with innumerable others via different messaging systems such as AOL and Skype, thanks to Eikon Messenger’s federation with these services.
Mobile access is available to professionals using Eikon Messenger as part of a Thomson Reuters Eikon subscription and to those using a stand-alone, free-of-charge Eikon Messenger account. Lesli Fairchild, head of collaboration services at Thomson Reuters, says Eikon Mobile’s ramp-up is significant as financial services professionals need to be able to access information at any time, from anywhere. “The industry we service doesn’t operate from nine to five,” she says.
The mobile version offers the same functionality as the desktop version, including one-to-one messaging, chat rooms and bilateral chats. “We like to think of it as a desktop in the pocket… We’ve pulled all the value together in one place,” says Fairchild.
The value-adding services have not gone unnoticed. Judges called the Eikon mobile app “impressive”, praising Thomson Reuters for investing heavily in the consolidation of content and enriched features on the Eikon platform.
“Even though the service is free, it is underpinned by a lot of compliance capabilities,” says Fairchild, explaining that regulated users always need to be recorded, for example. One of the key features in the product is the ability for companies to configure rules for their employees using Eikon’s free policy management console. Considering the tremendous market focus on compliance, it is not surprising that Thomson Reuters has seen increased interest in access to this console, which allows companies to block communication between certain users, for example, or prevent the use of certain phrases or keywords.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe
You are currently unable to print this content. Please contact info@waterstechnology.com to find out more.
You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@waterstechnology.com
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@waterstechnology.com
More on Awards & Rankings
Witad Awards 2024: EDM professional of the year—Neslihan Yegul, S&P Global Market Intelligence
Neslihan Yegul, vice president, head of EDM and thinkFolio at S&P Global Market Intelligence, wins EDM professional of the year in the 2024 Women in Technology and Data Awards.
Witad Awards 2024: Technology innovator of the year (end-user)—Laura Hamilton, Bank of America
Laura Hamilton, global head of corporate treasury, credit risk, climate risk, and financial forecasting technology at Bank of America, wins technology innovator of the year (end-user) in the 2024 Women in Technology and Data Awards.
Witad Awards 2024: Vendor professional of the year (data and operations)—Joanna Davies, OSTTRA
Joanna Davies, head of trade processing at OSTTRA, wins vendor professional of the year (data and operations) in the 2024 Women in Technology and Data Awards.
Sell-Side Technology Awards 2024: Best sell-side front-office platform—Bloomberg
Product: Bloomberg TOMS
Most read
- Chris Edmonds takes the reins at ICE Fixed Income and Data Services
- Deutsche Börse democratizes data with Marketplace offering
- Sell-Side Technology Awards 2024: All the winners