AFTAs 2019: Best Use of the Agile Methodology—Caplin Systems

Caplin Systems wins this year’s best use of the Agile methodology category, thanks to its record of offering clients a quick turnaround and continuous integration during projects.  

Caplin’s ability to incorporate changes throughout a project was demonstrated in a recent venture with a cryptocurrency trading firm. In the planning stages of the project, the ability to trade using mobile technology was a key priority. However, after the project had started the company discovered that the requirement had changed. One of the benefits of the Agile methodology is flexibility, and by using Agile scoping and planning, Caplin was able to adjust and deliver the additional features. 

Caplin’s clients are facing increasing expectations from their customers to access trading and transactional services from any device, according to John Ashworth, CEO of Caplin Systems. “Retail banking mobile apps have shown what is possible from a technology perspective, but corporate and institutional banking divisions have been slower to evolve due to the more stringent operational processes demanded by this customer segment,” he says.

Ashworth notes that in the capital markets, the use of mobile was originally only to provide information, although attitudes have changed as customers have become more used to working on their mobiles.

Caplin recently developed a cross-asset mobile app for a bank in Asia that supports Thai mutual funds, Thai bonds and offshore stocks, with plans for Thai stocks and derivatives to go live this year (2020). “Mobile is a growth area for Caplin and we are working with clients to launch and enhance their mobile apps,” Ashworth says. “In response to client requests, we are continuing to add new assets to our mobile technology. We are also investing in our desktop trading services and continuing to enhance design and UX in addition to the technology.”

Looking to the year ahead, Caplin plans to continue enhancing workflows in its FX corporate product, while responding to client requests for more bespoke back-office services.