Waters Rankings 2021: Best outsourcing service provider—Acuity Knowledge Partners
Product: Acuity Knowledge Partners

“The current global environment has created strong demand for the talent, support, and bespoke technology that Acuity provides to our global client base. Our extensive domain expertise, world-class global delivery capabilities, and proactive investments in new technology, training, and information security truly make us a preferred outsourcing partner to our customers. We are very proud to help our customers improve their bottom line, their operational efficiency, and embrace innovative technologies. This assists them in taking advantage of the opportunities that exist in the industry today.”
Robert King, CEO, Acuity Knowledge Partners
WHY THEY WON
The pandemic helped to show how effective outsourcing and cloud-based solutions can be, so Acuity winning over 50 clients already helps to explain why it wants to hire so many new employees to help the company continue to scale.
WHAT’S NEW
Acuity has focused on an array of enhancements and expansions, including for special-purpose acquisition company (SPAC) support, valuation and advisory support for investment banks, retail mortgage and loan operations support for commercial banks, marketing solutions for wealth management and commercial banks, and ESG research for asset management.
The company has also built out FolioSure, its portfolio monitoring solution for private equity and venture capital (PEVC), which helps users digitize their portfolio monitoring operations.
It has also enhanced Edge, Acuity’s consultant database update tool, which helps asset managers manage their consultant database function with the vendor’s specialized managed service for asset managers.
WHAT’S TO COME
Acuity is focusing its growth targets around SPAC support, valuation and advisory support, digital marketing solutions for the asset and wealth management customers and ESG research support for asset management and PE customer segments.
Acuity is also investing in its digitization efforts across a range of asset classes.
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