BST Awards 2021: Best buy-side client reporting platform—FactSet  

OVERVIEW

FactSet’s reporting solutions are designed to allow users to gain efficiency and scalability by automating their reporting processes and combining portfolio analytics with their internal data sources.

Typical user-firms: Over 155,000 investment professionals at investment managers, hedge funds, asset owners, private equity firms and insurance providers. 

As of Q3 Fiscal 2021 (May 31, 2021), client count was 6,172, a net increase of 69 in the past three months.

User count increased by 1,649 to 155,004 in the past three months.

Annual subscription value retention was 95%.

Employee count was 10,713, up 6.4% over the last 12 months.

WHAT’S NEW

FactSet launched the Vermilion Reporting Suite (VRS) API to enable clients to build more custom solutions as well as a more sophisticated channel to interact with FactSet’s reporting solutions. The Document Management System, which allows clients to manage various files used in the reporting process, has been improved to provide a better user experience and enhanced functionality, including improved searching, sorting, filtering, tags and custom folders. FactSet has also added font formatting to enable users to keep their reports on-brand.

WHAT’S TO COME 

FactSet is focused on the collection of content such as private markets, deep-sector metrics and ESG intelligence. It will continue to enhance its delivery-agnostic solution with further investment in cloud-centric access points and expansion of its API offering, which will include coverage for the providers on the Open:FactSet Marketplace.

WHY THEY WON

FactSet won this category for its Vermilion Reporting Suite, which allows users to combine portfolio analytics with internal data sources to produce high-quality, client-facing reports. It supports self-service and full-service client reporting, leaving the choice to users. FactSet is also investing more in cloud-centric access points and the continued expansion of its API offering.