Sell-Side Technology Awards 2022: Best sell-side trading communication system—IPC Systems

OVERVIEW

IPC’s flagship solution, Unigy, has been recognized globally for years as the industry’s leading trading and communications platform. With more than 110,000 users, it is a widely adopted, secure, compliant, end-to-end solution that is purpose-built to address the specific needs of the global regulated financial markets community.

“Our deployment of the Unigy system includes two back-room datacenters, including one specifically designated for data recovery. A third back-room datacenter was also put in place, giving us further protection in case of a complete loss of the others, providing a future-proof solution for business continuity planning.”
Jamal Abboud, head of business services, IT department, National Bank of Abu Dhabi

THE SOLUTION

This year, amid the global Covid-19 pandemic, financial services firms went through an unprecedented transformation, and IPC’s Unigy platform played a critical, enabling role during the period of uncertainty. Unigy’s primary purpose is to provide communication continuity across firms’ middle and back offices through a unified platform.

At a time when many market participants are still working remotely, seamless and timely communication are of the utmost importance. Unigy applications like FastFind help traders rapidly search contacts, launch calls, email or IM with ease. QuickDial provides click-to-dial functionality from multiple sources, Outlook, a local contact directory, application or website.

Features for line sharing allow PBX users to monitor line status and access Unigy private wires (MRD, ARD and Hoot) and dial tone lines to make, receive, or join existing calls, providing a broad range of access throughout an enterprise. With access to other industry-leading partners and providers, the unified communications platform offers financial organizations greater control, reliability, and an integrated communications solution.

In addition, Unigy offers an array of capabilities necessary for the surveillance, management and maintenance of a firm’s trading communications infrastructure. Customers can leverage out-of-the-box apps on Unigy to enhance speed, efficiency and productivity, or develop their own applications using Unigy’s APIs and software development kit. Unigy’s service-oriented architecture via the Blue Wave application environment and toolkit allows customers to develop and customize their own applications.

WHAT’S TO COME

Over the past several years, IPC has positioned itself and its solutions as the center of the augmented human trader. Within the next 12 months, IPC is committed to growing these existing solutions and facilitating broader technology adoption across all aspects of the financial services industry.

Specific areas of focus include: 

  • Voice executed workflows
  • Voice recognition trades
  • Voice biometric profiling
  • Voice intelligence assistants
  • AI metadata engine

WHY THEY WON

IPC continues its phenomenal run on form in these and other WatersTechnology awards, thanks principally to its flagship Unigy platform. Seamless, integrated connectivity and efficient communication has never been more important than it is right now across the capital markets, and thanks to the Unigy platform, clients can maintain their operational protocols and levels of service, irrespective of where their employees are. Unigy was perfectly placed to help clients weather the operational and communication stress tests they faced, especially in the early days of the Covid-19 pandemic.     

“Unigy is consistently evolving and meeting the needs of the modern trader. Designed to address the needs of the global financial markets community, Unigy is changing the way traders navigate the fast-paced financial ecosystem. IPC remains committed to providing the most up-to-date solutions available and encouraging aggressive adoption of new technologies. Unigy continues to open doors for traders, empowering them to operate effectively every day and make a considerable impact on the industry overall.”
Bob Santella, CEO, IPC

 

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