Waters Rankings 2022: Best reconciliation management provider—SmartStream


TLM Reconciliations Premium is a single, scalable reconciliations solution providing enterprise-wide transaction management. It facilitates the consolidation of transactional silos and removes the need for point solutions at different stages of the reconciliations lifecycle. Capable of handling reconciliations of any type, the solution enables organizations to bring all their reconciliations activities under one umbrella.

“It is very important for us to continue with the success of our back-office operations and always look to technological innovation. Working together with SmartStream, we are a great team, where every decision is based on a strategic goal outlined with the best possible outcome for our customers.” 
Landesbank Baden-Wurttemberg

The Solution

TLM Reconciliations Premium helps banks modernize their operational processes and manage the growing volume of complex data structures. They use the solution to improve risk management, boost operational performance, optimize manual touch points, and comply with regulations. Offering a variety of services that can be combined with different deployment options, the managed service is already bringing significant benefits to clients. A major global financial institution has improved its auto-match rates by more than 97%, while its exceptions have been reduced by 67%.

Secret Sauce 

SmartStream’s Innovation Lab has integrated AI, machine learning and observational learning into the TLM Reconciliations Premium platform. 

Recent Milestones 

  • Enhanced user interface through TLM View—clients now benefit from increased insights and productivity
  • Integration of AI capabilities in TLM Reconciliations Premium for optimal efficiency 
  • Affinity, SmartStream’s latest machine learning technology, is now embedded within the solution to improve match rates
“SmartStream’s TLM Reconciliations Premium solution is a comprehensive platform that incorporates all of the latest technologies including AI/ML to provide industry-leading exception management, essential for the identification, prioritization, allocation and audit of issues identified by reconciliations. Business users are empowered by its powerful analytical tools while reducing reliance on busy IT support teams. The solution can be flexibly deployed and consumed through the cloud, as microservices, on-premises or via managed services.” 
Robin Hasson, senior product manager, SmartStream

Future Objectives 

  • AI and machine-learning technologies will continue to be deployed across all of SmartStream’s solutions.
  • Managed services and cloud environments will be available globally for all solutions.

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