Waters Rankings 2023: Best reporting system provider—FactSet

Overview

In a market where the volume and detail of data requested by clients is steadily growing, FactSet’s reporting solutions provide scalable, efficient ways to deliver timely and consistent data. FactSet supports the production of a range of report types, including client reports, factsheets, regulatory reporting, pitchbooks, due diligence questionnaires, market commentaries, and internal team reports. The firm offers self-service and full-service reporting along with an integrated market data and analytics platform.

The solution

FactSet’s client reporting solutions address clients’ data integration challenges by automating feeds from various sources, such as APIs, cloud platforms, and locked-down performance and attribution data from its analytics tools. Clients can access configurable dashboards and workflows with exception-based tasks to ensure that the data is accurate, commentary is signed off, and reports are approved and delivered on time. Manual processes are reduced by automating tailored client documents for multi-channel distribution.

Secret sauce

FactSet cites its dedication to client service as one of the factors it believes sets it apart from other similar providers. The firm’s implementation experience and collaborative approach have helped it create a target operating model designed to fit each client’s unique processes, data, and technology ecosystems.  

Recent milestones

• Data preparation application, making it easy for individuals to absorb and transform data for a variety or reporting purposes with delivery via APIs
• Easing the integration and extraction of data by leveraging cloud connectors like Snowflake 
• Interactive and self-service capabilities through configurable portfolio widgets that can be deployed on existing websites through modular HTML components to drive usage  

Future objectives

FactSet acknowledges that no two clients are alike, so offering a flexible/scalable solution is paramount. The firm’s emphasis on ingestion and delivery of data in the cloud make it easier for user-firms to onboard new datasets and distribute information to downstream consumers. Focusing on enhanced user-controlled configurability will lead to improved efficiency and greater report automation. Expanding managed reporting capabilities helps augment client processes and allows reporting teams to focus on value-added activities.