Citi Exec on the Culmination of Two Centuries of Data Quality Management

In conversation with Duco CEO Christian Nentwich and Waters editor in chief Victor Anderson, Citi's global head of operations and technology Don Callahan describes his efforts to influence the bank's approaches to managing data quality.


At Citigroup, data quality isn’t just an issue that has emerged in recent years: it’s a 200 year-old problem requiring ongoing maintenance programs that begin again as soon as a current project is finished, according to officials who spoke at last week’s Waters USA conference.

“Citi started in 1812, and its data issues started in 1813,” said Don Callahan, global head of operations and technology at Citi, which still maintains historical data as far back as 1812, including early shipping records

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With market data and associated costs typically representing a firm’s third-largest expense, there’s a lot of incentive to manage data and its usage more efficiently. Max flings open his fridge to illustrate what’s new in this space.

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